SaaS Revenue Operations (RevOps) & CRM Systems Architect (Remote US & Global Contract)

Work 100% remotely as a SaaS Revenue Operations (RevOps) & CRM Systems Architect (Remote US & Global Contract) with RemoteJob USA Staffing, earning $45 - $90/hour. You will design challenging domain prompts, grade complex model outputs, and refine reasoning trajectories using your background in Operations, CRM Ownership, Revenue Tools Beyond the CRM, Operational Judgment and Policy Conflicts.

Position Responsibilities

• High attention to detail when reviewing technical or domain-specific documentation.
• Self-motivated and reliable within an asynchronous remote work environment.
• Analyze CRM, billing, and ticketing data to identify areas where operational logic and policies are out of alignment.
• Surface and document instances of policy conflicts, outdated automations, duplicate entities, permissions mismatches, and ambiguous or undocumented processes.
• Draft precise operational prompts and recommendations that outline the correct handling of complex or ambiguous scenarios within the SaaS revenue stack.
• Evaluate and articulate the desired state of underlying data, correcting discrepancies and ensuring logical consistency across systems.
• Record your reasoning, including rationale for changes made and areas intentionally left untouched, to support transparent operational decision-making.

Required Competencies

• Core Competencies: Operations, CRM Ownership, Revenue Tools Beyond the CRM, Operational Judgment and Policy Conflicts, Data Accuracy and Reporting
• 5–10 years of hands-on experience in revenue operations, sales operations, customer success operations, or SaaS implementation and onboarding with direct system ownership.
• Demonstrated ability to personally configure CRM systems (fields, workflows, validation rules, permissions) rather than delegating these changes to others.
• Experience working with at least two adjacent SaaS revenue tools such as billing/subscription management, CPQ/quoting, ticketing/support, project tracking, or automation/integration platforms.
• Background in SaaS environments, especially in fintech, healthtech, insurtech, or companies with complex, multi-product implementations.
• Proven ability to assess and manage changes that cascade across interconnected systems, ensuring comprehensive operational integrity.
• Comfort navigating and documenting grey areas and exceptions in written policy, particularly around renewals and entitlement changes.

Earnings & Remote Work Details

• Compensation Rate: $45 - $90/hour (contract specialist remuneration)
• Work Arrangement: 100% Remote / Work From Home
• Eligible Remote Countries: United States, United Kingdom, Canada, Australia, New Zealand, Ireland, and South Africa
• Core Competencies: Operations, CRM Ownership, Revenue Tools Beyond the CRM, Operational Judgment and Policy Conflicts, Data Accuracy and Reporting
• Hiring Agency: RemoteJob USA Staffing

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